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Articles related to "immense"


Chatbots 101: How AI is Fueling the Disruptive Force in Customer Relations

  • Advancements in artificial intelligence, coupled with the rise of messaging apps, are fueling the development of chatbots — software programs that use messaging as the interface through which to carry out any number of tasks, from scheduling a meeting, to reporting the weather, to helping users buy a pair of shoes.
  • Businesses are foreseeing immense potential and are investing heavily in this burgeoning chatbot economy.
  • In the near future, chatbots may do everything from distributing media content to offering personalized concierge services.
  • In The Chatbots 101 Report, Business Insider Intelligence, Business Insider's premium research service, breaks down how chatbots work and looks at the future of the market.

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