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Articles related to "recode"


The rise of giant consumer startups that said no to investor money

  • In recent years, many of the biggest in the sector — the shaving company Harry’s, the mattress maker Casper and the clothing brand Everlane — have also expanded their reach by selling goods in physical retail chains like Target or by opening up their own brick-and-mortar stores, as the cost to acquire new customers online has increased.
  • The MVMT and Tuft & Needle deals, plus P&G’s purchase of Native last November, raise important questions about how the next generation of great consumer brands will be built: Why are many DTC entrepreneurs ceding large ownership in their company to investors in exchange for capital, when there are now blueprints for a different way?
  • As investments in pure technology companies have gotten more competitive, venture capital firms that have historically focused on tech have expanded into new categories like consumer retail in search of new ways to spend their money.

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Twitter is so liberal that its conservative employees ‘don’t feel safe to express their opinions,’ says CEO Jack Dorsey

  • One of the more popular criticisms right now against social media platforms like Twitter, Facebook and YouTube is that they’re supposedly biased against conservative viewpoints.
  • Twitter CEO Jack Dorsey — like his counterparts at Facebook and YouTube — has consistently said that his service isn’t biased.
  • But the people who build Twitter are biased, Dorsey admitted in an interview last month, saying out loud what everyone already knew: Twitter, like most tech companies in Silicon Valley, has a lot more left-leaning employees than right-leaners.
  • Twitter is so liberal, in fact, that conservative employees “don’t feel safe to express their opinions” within the company, Dorsey told NYU journalism professor Jay Rosen in a new interview published today on Recode Media.
  • Dorsey’s comments are bound to add fuel to the idea that social platforms like Twitter are suppressing conservative viewpoints, and that Silicon Valley is inherently anti-Trump.

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Mary Meeker, the legendary internet analyst, is leaving Kleiner Perkins

  • Mary Meeker of Kleiner Perkins Caufield & Byers, one of the premier Silicon Valley investors at one of its premier venture capital firms, is leaving her position in an abrupt, high-profile splitting of the firm she helped lead.
  • Meeker’s exit — she, along with three of her partners, will form a new firm — will undoubtedly deal a hard blow to Kleiner Perkins, given her high profile in the business community and her stature as by far the most senior woman in venture capital.
  • But like so many disputes in recent years at Kleiner Perkins, there was also persistent friction between the two sides in ways that had little to do with the firm’s core business — over mundane things such as whether to host a holiday party in San Francisco or closer to Sand Hill Road in Silicon Valley — according to people familiar with the situation.

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Emily Weiss wants Glossier to own the online beauty conversation

  • When people are deciding which mascara to buy online, they’re not looking at how fast the mascara will be delivered, according to Glossier CEO Emily Weiss.
  • Cracking the online beauty business isn’t as simple as “building tools that cross-sell, upsell and get things to you faster,” she said.
  • That’s why Glossier focuses on customer engagement rather than simply selling makeup.
  • In lieu of a Glossier-owned social network, users reach out to the company through Instagram DM; Weiss said the company receives five DMs a minute.
  • Sign up for our Recode Daily newsletter to get the top tech and business news stories delivered to your inbox.
  • Retailers who don’t keep up with a digitally savvy millennial customer base will lose out, according to Zola CEO Shan-Lyn Ma.

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Instacart needs to treat its delivery workers ‘much, much better’

  • Grocery delivery startup Instacart has had a complicated relationship with its shoppers, the people it hires to pick up and deliver users’ groceries.
  • Instacart CEO Apoorva Mehta knows his company has some work to do in order to gain shoppers’ trust.
  • One of the ways Instacart is trying to tackle the problem: It’s building a new support center in Atlanta to take calls from delivery people who run into issues on the job.
  • Mehta says he plans to have 300 people working in the support center when it’s up.
  • Mehta says that while, yes, the idea of delivering other goods beyond groceries is compelling — “We’ve thought about that a lot,” he says — the company doesn’t have any plans to deliver anything but groceries in the near future.

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Chobani CEO Hamdi Ulukaya says he would consider going public — but won’t sell to an industry giant

  • Chobani founder and CEO Hamdi Ulukaya is “not against” taking his yogurt company public.
  • Part of Chobani’s promise is being an equitable business that’s committed to its diverse workforce.
  • Thirty percent of its employees are immigrants or refugees.
  • In 2016, Ulukaya gifted his employees 10 percent of the company.
  • Sign up for our Recode Daily newsletter to get the top tech and business news stories delivered to your inbox.
  • Retailers who don’t keep up with a digitally savvy millennial customer base will lose out, according to Zola CEO Shan-Lyn Ma. Plus, IBM is being sued for age discrimination after firing thousands of employees over 40; U.S. retailers and delivery companies are scrambling to find holiday workers; the museums of Instagram.

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Amazon is stuffing its search results pages with ads — and they seem to be working

  • Spending on sponsored products in Amazon’s search increased 165 percent in the second quarter of 2018 compared with a year earlier, according to data from marketing agency Merkle.
  • Amazon’s advertising approach is increasingly important for brands, with about half of all product searches beginning there rather than with typical search engines like Google.
  • (Its “other” segment — which primarily consists of money it generates from selling ad space on its websites — generated $2.2 billion in sales last quarter, up about 130 percent from the same period a year ago.) Amazon is now a big-enough advertising player that it’s expected to eat into Facebook and Google’s dominant market share.
  • The average cost per click on a sponsored Amazon product rose to 84 cents in the second quarter of 2018, up 6 percent year over year, according to digital marketing agency CPC Strategy.

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Twitter CEO Jack Dorsey talked to NYU’s Jay Rosen for an hour, on the record. Read and listen to the full interview here.

  • Pro tip: If you’d like to spend an hour talking to Jack Dorsey about Twitter, one way to go about it is to tweet about Dorsey’s conversations about Twitter, after spending years building a following as a thoughtful observer of journalism, media and technology.
  • Well, first and foremost, at least I personally have not tended to have conversations with many people in a more conservative end of the spectrum or right end of the spectrum, so goal number one was to say that we’re here, be present, and see the folks who I personally haven’t talked to, and as an organization, we tend not to naturally lean towards, and I don’t know if there are any fundamentally different learnings that are different from the conversations that we have with folks who are more on the left end of the spectrum, more of the liberal end of the spectrum or libertarian end of the spectrum, wherever that lies.

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Square is considering offering investment and savings products through its Cash App

  • The payments company Square is increasingly looking more and more like a bank account, with a Cash App that the company says is trying to serve 30 million unbanked or underbanked households in the U.S. And the company’s chief financial officer, Sarah Friar, shared that the company was considering expanding into new turf — maybe offering savings products like a neighborhood bank might, and perhaps allowing customers to purchase stock just like Cash users today can purchase bitcoin.
  • Those are still just ideas that the company can do with the more than $200 million in balances that customers hold in the app.
  • Those changes would move Square beyond its origins as a checkout software for businesses and into a competitor to startups like Robinhood.
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Why Crate and Barrel is partnering with rising digital competitor Zola: Customers ‘want to shop where they w…

  • In the past five years, wedding-planning app Zola has risen as a competitor to major retail stores Crate and Barrel, Macy’s and Nordstrom in being the destination for gift registries.
  • The market of soon-to-be-married customers and their party guests that Zola is going after currently make up 10 percent of Crate and Barrel’s business — and a very important one, since they’re usually affluent and likely to buy again.
  • Which is why you might find it surprising that the home retail store announced today it’s partnering with the startup to offer 3,500 unique products on the Zola platform, which targets millennial couples who want everything wedding-related, from making a registry to sending invitations.
  • Around 47 percent of Crate and Barrel’s sales are online, Montgomery said, so the company is no stranger to realizing the value of reaching customers digitally.

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