THE PAYMENTS ECOSYSTEM: The biggest shifts and trends driving short- and long-term growth and shaping the future of the industry
- The power dynamics in the payments industry are changing as businesses and consumers shift dollars from cash and checks to digital payment methods.
- And change is trickling down into bigger industries long-dominated by cash and check, like remittances and business-to-business payments.
- While demand for richer payments offerings is creating opportunities across the space, it's also leaving the industry in search of ways to adapt to change that is putting trillions in volume and billions in revenue up for grabs.
- In this report, Business Insider Intelligence examines the payments ecosystem today, its growth drivers, and where the industry is headed.
- The report also forecasts growth and defines drivers for key digital payment types through 2024.
- Finally, it highlights three trends that are changing payments, looking at how disparate factors, such as new market entrants and surging fraud, are sparking change across the ecosystem.
40 Big Tech Predictions for 2019
- Digital transformation has arrived.
- Not a single industry is safe from the unstoppable wave of digitization that is sweeping through finance, retail, transportation, and more.
- And in 2019, there will be even more transformative developments that will change our businesses, careers, and lives.
- Business Insider Intelligence, Business Insider's premium research service, has put together a list of 40 Big Tech Predictions for 2019 across Apps and Platforms, Digital Media, Payments, The Internet of Things, E-Commerce, Fintech, Transportation & Logistics, and Digital Health.
- This exclusive report can be yours for FREE today.
Glossier's new partnership with Nordstrom proves the luxury department store remains a favorite for e-commerce brands looking to dabble in brick-and-mortar, even as other high-end retailers flounder
- The pop-ups, which will only sell the beauty brand's popular "Glossier You" fragrance, mark the brand's largest retail partnership to date, Business Insider previously reported.
- Glossier's decision to partner with Nordstrom to enter the wholesale retail market is on trend with other e-commerce brands, such as the clothing brands Everlane and Reformation, that have chosen this particular department store to help them establish a presence in the brick-and-mortar sphere.
- Reformation's partnership with Nordstom is similar to the retailer's partnerships with Glossier and Everlane in that, in each instance, it was the brand's first foray into a wholesale retail partnership, proving that not only has Nordstrom found success in getting direct-to-consumer brands to work with them, but they are also successful in convincing first-timers that their department store is the best option for a brick-and-mortar expansion.
Warren Buffett said an 89-year-old carpet seller would 'run rings around' Fortune 500 CEOs. Here's the remarkable story of Mrs B
- Today, the business generates about $1.6 billion in sales and more than $80 million in after-tax profits, Glen Arnold estimates in "The Deals of Warren Buffett Volume 2: The Making of a Billionaire." Humble beginnings Mrs B was born in 1893 in a village near Minsk, Belarus.
- Mrs B retires, then decides to open a rival store After Buffett's takeover, Mrs B remained chairman and continued selling carpets.
- Warren Buffett said an 89-year-old carpet saleswoman would "run rings around" the best corporate executives and business-school graduates in America.
THE OMNICHANNEL FULFILLMENT REPORT: Why the death of brick-and-mortar has been greatly exaggerated
- Likewise, BORIS is poised for steady growth in the near future: US retailer adoption of BORIS is expected to increase from 40% in 2017 to 81% in 2024, more than doubling over the period, according to Business Insider Intelligence estimates.
- As these services become increasingly popular and consumers come to rely on them, retailers will need to find a way to implement them in a way that distinguishes them from their competitors' offerings.
- In The Omnichannel Fulfillment Report, Business Insider Intelligence examines the current trajectory of BOPIS and BORIS and provides strategies retailers can use to implement them.
- We first examine the growth that each service is expected to see in the next few years, as well as the drivers of higher adoption among both consumers and retailers.
- We then look at some best practices that retailers can use to develop BOPIS and BORIS offerings that will help them stand above their competitors as the services grow in popularity.
Shopping Sucks Now
- I go to any number of shopping digest sites, which tell me one or a few of the best things of a particular category to buy, in this case, gloves.
- I don’t want to buy them and have to online-return them—and they are sold out online anyway, due to having been recommended by most of the online shopping digest sites on Earth—so I find out they are sold in-store at a particular big box store in the city, supposedly in my size.
- And this is actually a two-part problem: It takes x-approaches-infinity amount of time to achieve this level of knowledge; theoretically, as much as you ever wanted to know about gloves, the internet, (and by extension anyone who might ever offer you yet more info on what makes a good glove) can teach you.
We just got a stark warning that the US economy is slowing as trade tensions persist
- The lagging sales data signals slower economic growth than hoped for in the fourth-quarter, as the US-China trade war also pulled the US manufacturing sector further into a recession last month.
- While November sales fell under expectations, the lag could also be a result of 2019's shifted holiday season, JPMorgan Chase economist Daniel Silver said in a Thursday note.
- December's sales data will offer greater clarity on whether the US consumer is cooling, since "the late timing of Thanksgiving this year could have pushed some holiday shopping from November to December," Silver wrote.
ACCC takes Teoh sons' business to court
- An eyeglasses retailer owned and run by the sons of billionaire businessman David Teoh will face court on allegations it misled consumers over advertised charitable donations.
- The Australian Competition of Consumer Commission alleges the company, Oscar Wylee, promised to donate a pair of spectacles to someone in need for every pair sold.
- Oscar Wylee is owned by Shane, Bob, Jack and John Teoh, the four sons of TPG Telecom founder David Teoh, according to documents lodged with the Australian Securities and Investments Commission.
- The ACCC claims Oscar Wylee's 'Buy 1 Pair, Give 1 Pair' campaign "exploited consumers".
- Earlier this year the intensely private Mr Teoh was forced into the media spotlight when TPG and Vodafone Hutchison Australia took the ACCC to court to challenge its decision to block the merger between the two companies.
How 3PL providers can thrive in light of their changing relationship with retail partners
- But the rapid growth of e-commerce has given rise to new services and business models, challenging the 3PL model.
- And even the largest retailers only had a few thousand of them — Walmart operates 5,000 stores in the US and Puerto Rico, for instance — allowing retailers to rely on a handful of 3PL providers that had warehouses near their brick-and-mortar locations.
- Meeting this challenge requires a higher number of supply chain partners than before, meaning products often change hands several times before they arrive at a consumer's door.
- In Future Business Models in Logistics, Business Insider Intelligence details how the rise of e-commerce as a core consumer shopping channel has fundamentally transformed retail supply chains.
- We examine the primary two business models — 4PL and in-house supply chain management — and what's driving retailers to adopt these new models.
A revolution is coming for conflicted advisers
- In one of the biggest shake-ups of the financial advice industry in years, the government’s Financial Adviser Standards and Ethics Authority has blanket-banned conflicted sales commissions, including previously acceptable “stamping fees”, for advisers recommending listed investment funds to both retail and wholesale clients.
- These conflicted payments were already banned under the 2012 Future of Financial Advice (FOFA) laws, which reshaped the financial planning market by ensuring advisers were only ever paid by their clients and not by product manufacturers, like fund managers, trying to motivate them to sell their wares to retail and wholesale customers.
- This will not be welcome news for any advisers who have predicated their business models on generating conflicted sales commissions by recommending LICs and LITs to clients who are not technically caught by FOFA because of their status as wholesale investors.